Careers and Benefits

Position Overview

We are seeking an experienced Field Service Engineer (FSE) to join our Technical Services team, supporting major customers in the Northeast region, ideally based in New York or New Jersey. This role is remote with regular travel to customer sites for installations, repairs, and preventive maintenance of our diagnostic instrumentation.

Key Responsibilities

• Conduct on-site installation, calibration, and performance qualification of systems.
• Provide timely preventive maintenance, system troubleshooting, and repairs.
• Complete and maintain accurate service records, PM checklists, and installation reports.
• Manage service parts inventory and coordinate logistics for service visits.
• Serve as a technical Subject Matter Expert (SME) to support product improvements.
• Collaborate cross-functionally on root cause investigations and CAPA initiatives.
• Communicate clearly and professionally with customers before and after site visits.
• Ensure a high level of customer satisfaction through excellent service delivery.

Qualifications

• Associate’s or Bachelor’s degree in Electrical/Mechanical Engineering or related field, or a combination of education and equivalent military/technical experience.
• Minimum of 3 years’ experience in a field service role, preferably in medical devices, diagnostics, life sciences, or laboratory instrumentation.
• Strong hands-on experience with electromechanical systems; knowledge of fluidics, optics, and/or robotics is a plus.
• Ability to troubleshoot complex systems and work independently in customer-facing environments.
• Proficiency in MS Office and service documentation systems; CRM familiarity is a plus.
• Valid driver’s license and ability to travel overnight up to 70%.
• Able to safely lift up to 50 lbs and perform physical servicing tasks (bend, reach, squat).

Interested in joining our team?
Submit your resume in the career form below.

Position Overview

The Manufacturing Engineer will support production operations through troubleshooting, root cause analysis, validation, and continuous improvement initiatives. This role focuses on optimizing manufacturing processes, enhancing efficiency, supporting equipment qualification, and maintaining high-quality standards through technical support and documentation.

Job Duties & Responsibilities

• Troubleshoot electro-mechanical issues in manufacturing systems.
• Analyze and evaluate current manufacturing processes to identify areas for improvement.
• Apply root cause analysis techniques to investigate production issues and implement effective corrective actions.
• Support equipment and process qualification activities (IQ/OQ/PQ), including protocol development and validation documentation.
• Analyze production data to identify bottlenecks, reduce waste, and improve overall efficiency.
• Develop and revise work instructions to streamline production and enhance product quality.
• Train production staff and junior engineers on new processes, equipment, and documentation standards.
• Maintain comprehensive documentation including system configurations, work instructions, and manuals.
• Collaborate with cross-functional teams to resolve production challenges, select capital equipment, and implement engineering solutions.
• Perform other related duties as required and/or assigned.

Preferred Qualifications:

• 4+ years of professional experience in manufacturing or engineering roles.
• Advanced Degree in Electronics, Engineering Technology, Physics, Biomedical Engineering, or related field.
• Experience in Life Science, Medical Device, or related industries.
• Hands-on experience with liquid handling robots or optoelectronic detection systems.
• Experience using SolidWorks or other CAD software.
• Certification or knowledge in Lean, Six Sigma, or continuous improvement methodologies.
• Strong interpersonal skills with an ability to work cross-functionally and build effective working relationships.

Required Qualifications

• Associate’s or Bachelor’s degree in Electronics, Engineering Technology, Physics, Biomedical Engineering, or a related field; equivalent military or technical experience may substitute for a formal degree.
• Minimum 3 years of professional experience in manufacturing or engineering roles.
• Experience in regulated manufacturing environments (GMP, FDA).
• Strong troubleshooting and root cause analysis skills for complex electromechanical systems.
• Detail-oriented with strong organizational skills to manage multiple priorities.
• Proficiency in Microsoft Office applications.
• Excellent verbal and written communication skills.
• Valid Driver’s License with a clean driving record.

Interested in joining our team?
Submit your resume in the career form below.

Position Overview

The Research Associate will support assay development efforts through molecular testing, reagent preparation, troubleshooting, and documentation. This entry-level role focuses on executing PCR-based experiments, maintaining automated lab systems, and contributing to the development and validation of high-complexity multiplex assays in an ISO 13485-compliant environment.

Job Duties & Responsibilities

• Perform nucleic acid extraction from various clinical specimens using automated systems
• Conduct real-time and multiplex PCR assays, with support from senior team members
• Process samples for gel electrophoresis and DNA sequencing
• Handle BSL-2 agents and clinical samples while following biosafety protocols
• Prepare and qualify reagents and lab solutions per documented procedures
• Maintain, qualify, and troubleshoot automated systems in coordination with engineering
• Record experimental data using Good Documentation Practices (GDP)
• Summarize and analyze data using basic statistical tools; report findings to supervisors
• Monitor and manage laboratory supply inventory
• Support additional R&D efforts and general lab maintenance as needed

Preferred Qualifications

• 1–2 years of industry experience in molecular diagnostics or a clinical lab
• Familiarity with automated liquid handling platforms or PCR instrumentation
• Knowledge of unidirectional workflow and contamination control best practices
• Exposure to ISO 13485 or CLIA-compliant environments
• Excellent teamwork, communication, and time management skills

Required Qualifications

• Bachelor’s degree in Molecular Biology, Biochemistry, Microbiology, Bioengineering, or a related field
• Minimum of 2 years of hands-on lab experience (academic or industry)
• Proficient in molecular techniques: PCR, RT-PCR, gel electrophoresis, nucleic acid extraction
• Ability to follow SOPs and maintain documentation accuracy
• Willingness to work with infectious agents in a BSL-2 lab
• Strong attention to detail and ability to multi-task in a fast-paced lab setting

Interested in joining our team?
Submit your resume in the career form below.

Position Overview

The Scientist I will contribute to assay development and validation for FDA submission using PCR-based multiplex systems. This mid-level, hands-on role involves real-time PCR, Sanger sequencing, microbiology techniques, and technical documentation in a regulated (ISO 13485) environment.

Job Duties & Responsibilities

• Develop and validate PCR-based multiplex assays for automated systems
• Perform real-time PCR, Sanger sequencing, and probe-based hybridization
• Handle bacterial cultures and BSL-2 clinical specimens for nucleic acid extraction
• Analyze assay results and troubleshoot technical issues
• Maintain detailed experimental records following Good Documentation Practices (GDP)
• Prepare development protocols, technical reports, and present data to internal teams
• Ensure compliance with Quality System and safety regulations
• Collaborate cross-functionally and support continuous improvement initiatives
• Contribute to training and mentoring junior staff as needed

Preferred Qualifications

• Experience in IVD assay development and Design Control processes
• Advanced experimental design and data analysis skills
• Strong problem-solving and documentation capabilities
• Demonstrated curiosity, innovation, and adaptability in lab settings
• Ability to manage competing priorities and deadlines effectively

Required Qualifications

• PhD (0 to 1 years of experience), MS (6+ years), or BS (8+ years) in Molecular Biology, Biochemistry, Microbiology, or related field.
• Hands-on experience with PCR assays and/or capillary electrophoresis-based sequencing
• Proficiency in molecular biology and microbiology techniques
• Excellent verbal and written communication skills
• Willingness to work with infectious agents in a BSL-2 lab

Interested in joining our team?
Submit your resume in the career form below.